Get In Touch

Send Us a Message

Contact Information

Address

123 Accessory Lane
Fashion District
New York, NY 10001

Phone

(555) 123-4567

Mon-Fri: 9am-5pm EST

Email

hello@kimonekollections.com

Customer Support: support@kimonekollections.com

Business Hours

  • Monday - Friday 9:00 AM - 5:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday Closed

Frequently Asked Questions

We offer a 30-day return policy for unused items in their original condition with tags attached. Please contact our customer service team to initiate a return.

Standard shipping typically takes 3-5 business days within the US. We also offer expedited shipping options at checkout.

Yes! We ship to most countries worldwide. International shipping rates and delivery times vary by destination.

To maintain the quality of your jewelry, we recommend storing pieces in the provided pouches, avoiding contact with water and chemicals, and removing before swimming or showering.

We offer customization options for select products. Please contact us with your request and we'll let you know what's possible!

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